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Legislation brings change to 911 Services in Kentucky

The 2016 session of the General Assembly adopted HB 585, updating several 911 statutes in Kentucky, including the name of the state board that has jurisdiction over wireless 911 services. Effective July 15, 2016, the CMRS Board has been renamed the Kentucky 911 Services Board.

While a new comprehensive webpage is being prepared to accommodate the updates and edits made necessary by the legislation, this single page will serve as the Board’s website.


2018 911 Services Board Competitive Grants Announced

2018 K911 Services Board Grant Listing.pdf

News Release - 2018 K911 Grants.pdf


Important Message for All Certified PSAPs

Financial Reporting Tips for PSAPs

Click below for the Kentucky 911 Services Board's presentation from the 2018 Kentucky Emergency Services Conference explaining financial reporting obligations for certified PSAPs.

Financial Reporting for PSAPs 2018 KESC.pdf


Provider Reporting

1. Quarterly zip code reports: Pursuant to 202 KAR 6:080 all CMRS providers are required to submit quarter zip code subscriber reports. To assist with your submission, the 911 Services Board staff developed a template in MS Excel to ensure uniform submission for all CMRS providers. The MS Excel template, titled "Provider Reporting," can be downloaded below.

Please note that the annual report template is formatted in a manner that is conducive with the quarterly zip code reporting mechanism. As such, submitting quarterly zip code reports for 2018 and beyond using the template below will satisfy the annual report requirement. However, all CMRS providers will need to backfill subscriber information (prepaid, postpaid & Lifeline) by month by zip code for the 2017 calendar year.

2. Provider annual reports: Pursuant to KRS 65.7630 (4), CMRS providers shall submit to the board "one annual report each calendar year of the total number of active CMRS connections in each zip code within Kentucky served by the provider for each month during the year. The report shall be in the form and manner prescribed by the board and shall be submitted no later than thirty (30) days after the end of each year. Each CMRS provider shall include in its report separate counts of the numbers of active CMRS connections attributable to prepaid customers, postpaid customers, and wireless low-income Lifeline customers served by the CMRS provider for each month." 

The 911 Services Board developed a MS Excel spreadsheet template for CMRS providers to complete their statutorily required annual report:

Please send completed "Provider Reporting" files to:

3. Lifeline providers - Please note that pursuant to 2016 HB 585, any provider receiving reimbursement from the USF Lifeline program is required to remit $.70 per month per Lifeline subscriber to the 911 Services Board. Payments should be made through the portal below. As directed by KRS 65.7636 (2)(a), providers shall remit to the Kentucky 911 Services Board "The number of unique end users with Kentucky addresses for which the Lifeline provider received reimbursement from the universal service fund during the immediately preceding month." Monthly Lifeline subscriber counts must be listed in your monthly postpaid Provider Remittance Report using the portal below.

Provider and Tax Service Remittances

Providers (or their Tax Service) remitting 911 surcharges to the Board will continue to do so using the EFT and Provider Remittance Report process. 

Submit Report

To submit a remittance by check, please use the following form (updated May 31, 2018):


If you have any questions or need additional information, please contact the Kentucky 911 Services Board:

Kentucky 911 Services Board
Kentucky Office of Homeland Security

200 Mero Street
Frankfort, Ky 40622
(502) 564-3911

Mike Sunseri
(502) 564-2081

Wes Willis
Executive Advisor
(502) 564-3911

Keymia Herve
Executive Administrative Secretary
(502) 782-7995

Christie Ross
Compliance Officer
(502) 782-1975