An Official Website of the Commonwealth of Kentucky
The Kentucky 911 Services Board approved 39 grants totalling $2.46 million during 2023 competitive grant cycle at its June 13, 2023 meeting. To view a complete listing of awarded grants, click on the following link: 2023 Approved Grants.
To learn more about the grant program, visit the Kentucky 911 Services Board Grant Hompage.
The 911 Services Board has contracted with AT&T and their partner RapidDeploy to build a statewide supplemental data portal to connect all certified PSAPs in the commonwealth. The portal will share statewide GIS data, aerial photography, advanced caller location information and other data—including comprehensive call center analytics, to all certified PSAPs in the commonwealth at no charge. Click the link below to learn about the features and functionality of RapidDeploy's RadiusPlus mapping solution and the Eclipse analytics tool.
Kentucky Supplemental Data Portal training video.mp4
View an education session on how to complete the form necessary to add RapidDeploy's Eclipse Analytics software to Kentucky PSAPs: RapidDeploy Eclipse User Form Video 04-07-2022.mp4
The 911 Services Board adopted a new
Kentucky NG911 Road Map at its Dec. 1, 2020, meeting. The road map includes a comprehensive NG911 readiness assesment. This dymanic document will help PSAPs and the 911 Services Board chart a course to implement NG911 statewide.
Phase 1 of Site & Structure Address Point (SSAP) submissions are due by 4:30PM (EST) July 1, 2021.The Kentucky NG911 Mapping Guide has been updated with SSAP guidance. For more information (including links to the Kentucky and NENA standards) and to submit your files, please visit our
Mapping Resources page.
911 COVID-19 Clearinghouse
The 911 Services Board created the “911 COVID-19 Clearinghouse” as a one-stop destination for information to help you navigate challenges unique to PSAPs during the Coronavirus outbreak and future crisis events. For more information, visit the 911 COVID-19 Clearinghouse.
The deadline for Phase 3 of Site & Structure Address Point (SSAP) submissions has been extended to 4:30PM (EST) July 1, 2024.The Kentucky NG911 Mapping Guide has been updated with SSAP guidance. For more information (including links to the Kentucky and NENA standards) and to submit your files, please visit our
Mapping Resources page.
The 2016 session of the General Assembly adopted HB 585, updating several 911 statutes in Kentucky, including the name of the state board that has jurisdiction over wireless 911 services. Effective July 15, 2016, the CMRS Board has been renamed the Kentucky 911 Services Board.
While a new comprehensive webpage is being prepared to accommodate the updates and edits made necessary by the legislation, this single page will serve as the Board’s website.
Financial Reporting Tips for PSAPs
Click below for the Kentucky 911 Services Board's presentation from the 2019 Kentucky Emergency Services Conference explaining financial reporting obligations for certified PSAPs and lessons learned from 2019 PSAP financial reviews.
2019 KESC Lessons Learned from PSAP Financial Reviews
1. Quarterly Zip Code Reports: Pursuant to 202 KAR 6:080 all CMRS providers are required to submit zip code subscriber reports detailing prepaid, postpaid and Lifeline subscriber counts quarterly. To assist with your submission, the 911 Services Board staff developed a template in MS Excel to ensure uniform submission for all CMRS providers. The MS Excel template, titled "Provider Reporting," can be downloaded below.
Please note that the annual report template is formatted in a manner that is conducive with the quarterly zip code reporting mechanism. As such, submitting quarterly zip code reports for 2018 and beyond using the template below will satisfy the annual report requirement.
2. Provider Annual Reports: Pursuant to KRS 65.7630 (4), CMRS providers shall submit to the board "one annual report each calendar year of the total number of active CMRS connections in each zip code within Kentucky served by the provider for each month during the year. The report shall be in the form and manner prescribed by the board and shall be submitted no later than thirty (30) days after the end of each year. Each CMRS provider shall include in its report separate counts of the numbers of active CMRS connections attributable to prepaid customers, postpaid customers, and wireless low-income Lifeline customers served by the CMRS provider for each month."
The 911 Services Board developed a MS Excel spreadsheet template for CMRS providers to complete their statutorily required annual report:
Provider Reporting Form
Please send completed "Provider Reporting" files to: 911Services@ky.gov.
3. Lifeline Providers: Please note that pursuant to 2016 HB 585, any provider receiving reimbursement from the USF Lifeline program is required to remit $.70 per month per Lifeline subscriber to the 911 Services Board. Payments should be made through the portal below. As directed by KRS 65.7636 (2)(a), providers shall remit to the Kentucky 911 Services Board "The number of unique end users with Kentucky addresses for which the Lifeline provider received reimbursement from the universal service fund during the immediately preceding month." Monthly Lifeline subscriber counts must be listed in your monthly postpaid Provider Remittance Report using the portal below.
Providers (or their Tax Service) remitting 911 surcharges to the Board will continue to do so using the EFT and Provider Remittance Report process.
Prepaid surcharges are collected through the Kentucky Department of Revenue.
Postpaid and Lifeline surcharges are reported and collected by the 911 Services Board.
Submit Postpaid and Lifeline Report Online
If you have any questions or need additional information, please contact the Kentucky 911 Services Board:
Kentucky 911 Services Board Kentucky Office of Homeland Security 200 Mero Street Frankfort, Ky 40622 (502) 564-3911 *911Services@ky.gov *
Mike Sunseri Administrator (502) email@example.com
Mark GausFinance, Grants & Administrative Specialist(502) firstname.lastname@example.org
Shelly ClarkCompliance Specialist(502) email@example.com
Christie RossChief Operations Officer(502) firstname.lastname@example.org
Jason ChildersFinance, Grants & Administrative Specialist(502) email@example.com
Watson HardingGeoprocessing Specialist(502) firstname.lastname@example.org
* The 911 Services Board is not a 911 call center and DOES NOT provide emergency dispatching services. If you need emergency assistance, dial 9-1-1 to reach the agency serving you.