The primary mission of the 911 Board is to ensure that every citizen can effectively access the life-saving power of 911 in their time of need. We are dedicated to providing excellence in service to help save lives, protect property, and improve the overall quality of life for all residents and visitors.
Our board is responsible for the oversight and strategic direction of the emergency communications system within our jurisdiction. This includes:
- System Management: Ensuring the hardware, software, and connections for our Public Safety Answering Points (PSAPs), or dispatch centers, are robust and reliable.
- Standards & Training: Formulating guidelines for the operation of our 24-hour emergency communications center and setting training standards for our highly trained telecommunicators.
- Technology & Infrastructure: Planning and implementing the transition to Next Generation 911 (NG9-1-1) technology, which allows for advanced communication capabilities like text-to-911 and more precise location identification.
- Coordination: Acting as a liaison between the communications center and the various agencies it serves, including law enforcement, fire departments, and EMS.
- Public Education: Conducting outreach to inform the public on the appropriate and effective use of the 911 system.
Governed by a dedicated board of directors, we work to provide a modern, unified, and resilient emergency communication system that our community and partner agencies can count on.